Customer Centricity challenge
Because Customer Centricity is of high importance throughout Sonceboz, an internal challenge has been launched to collect initiatives for further improvement.
After 18 months of work, we are proud to announce the three projects that have been selected by our expert jury.
- Team Customer Proximity: How to reinforce the links with our clients at each possible occasion.
- Team Total Cost of Ownership: How to develop with our customers a common mindset of TCO which integrate carbon footprint elements.
- Team Quality Audit: How to create a unique and interactive an experience for our visitors.
This three projects will become strategic activities in 2022.
We know who the big winner is, our Customers!